I'm a documentary filmmaker associated with the U.C. Berkeley Graduate School of Journalism. I recently contacted Campus Copy because I needed to print some press kits and postcards for my film ahead of an important Emmy Awards ceremony.

Parking & Transportation’s customer contact is different than most departments. We sometimes deal with unhappy customers – those who have recently received parking tickets, for example. Even customers who are in our office to purchase parking permits often resent that they have to pay for them. Many customers take out their resentment on our customer service staff which makes it hard to maintain a positive attitude day after day.