As the Business Services supervisor, Denise Clogston oversees payroll, accounting, and other sectors within the business unit. She has been with the UC system for about six and a half years, of which the past year and a half has been spent with the Parking and Transportation Department.
Spot Award Winner - Denise Clogston
Parking & Transportation’s customer contact is different than most departments. We sometimes deal with unhappy customers – those who have recently received parking tickets, for example. Even customers who are in our office to purchase parking permits often resent that they have to pay for them. Many customers take out their resentment on our customer service staff which makes it hard to maintain a positive attitude day after day.© 2009 The Regents of the University of California. All Rights Reserved.